Refund & Return Policy – BuyGood.in

Effective Date: 25th Feb, 2025

At BuyGood.in, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect

• The return request is made within 7 days of delivery

• The product is unused and in original packaging

• All tags, labels, and accessories are intact

Products that show signs of use, damage caused by the customer, or missing packaging may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Items purchased during clearance or special sale

• Personal care or hygiene-related products (if opened)

• Customized or made-to-order products

3. Refund Process

Once we receive and inspect the returned item:

• If approved, the refund will be processed within 5–7 business days

• Refund will be issued to the original payment method

• In case of Cash on Delivery (COD), refund will be transferred to the customer’s bank account

You will receive an email confirmation once your refund is processed.

4. Return Shipping

• If the return is due to a damaged, defective, or incorrect item, we will bear the return shipping cost.

• For other eligible returns, shipping charges may be deducted from the refund amount.

5. Cancellation Policy

Orders can be cancelled before they are shipped.
Once shipped, cancellation is not possible — only return requests will be accepted (as per eligibility).

6. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again

• Contact your payment provider

• If still unresolved, email us at support@buygood.in

7. Contact Us

For return requests or refund-related queries, contact:

📩 support@buygood.in
Please include your Order ID for faster processing.