FAQs

You need to inform the customer care within 24hours of receiving the goods for any kind of returns.

Once you inform our team, they will raise a ticket to our claim department and revert you within 24 hours.

NOTE: NO PRODUCTS SHALL BE ACCEPTED IF THE PRODUCT IS MISSING/USED WHILE RETURN OR EXCHANGE OF THE PRODUCTS.

You need to contact our customer care on +91 96545 84595 or else can mail us within 24 hours. You will get a quick resolution.

You need to mail us on buygood9654@gmail.com or drop a message/whatsapp on +91 96545 84595

We will expedite the process without any extra cost.

You can check the tracking id on respective URL messaged/emailed to you.

You can always contact our support team.

You can apply a coupon on the cart page before order placement. 

On the right-hand side, there would be a column of the apply coupon, you can add the coupon code and discount will be availed.

BuyGood's Cash on Delivery option allows you to pay order value at the
time of delivery for all orders between Rs. 499 and Rs. 2000. To pay
for any order using Cash on Delivery (COD) mode of payment, please
select the 'Cash On Delivery' option on the payment page. Cash on
Delivery option is available only in selected pin codes. However, the
COD limit may differ from customer to customer depending upon the order
rejection percentage from a particular customer's registered email id.
For the avoidance of doubt, 'Order Rejection Percentage' shall mean any
undelivered orders which are returned from the address provided by the
customer even, after three successful delivery attempts. In the event of
COD limit breach, your order will be canceled and you will have to
place a new order using Pre-payment options.

If you do not see a COD option on your payment page, this may be due to one of the following reasons:

-Your order value may be less than Rs. 500 or over Rs. 2000.

-Our courier partners may not support the Cash on Delivery option for your delivery address.